Welcome to eCustom Patches - USA's Top Quality Custom Patches Company

Welcome to eCustom Patches - USA's Top Quality Custom Patches Company

Welcome to eCustom Patches - USA's Top Quality Custom Patches Company

Privacy Policy

At eCustom Patches, we understand the paramount importance of safeguarding our buyers’ privacy and the concerns surrounding the confidentiality of their information. To instill confidence and assure our buyers, we’ve formulated the following privacy policies:

Information Collection:

When placing an order, we collect essential details such as name, address, contact number, alternate contact details, and email address. This information is solely utilized to facilitate communication throughout the order process.

Purpose of Information:

The collected data is strictly used to maintain correspondence with clients regarding their orders and related inquiries.

Data Security:

To ensure the utmost security of our buyers’ information, we employ 256-bit SSL encryption methods. This level of encryption safeguards all data shared with us.

Confidentiality Assurance:

We guarantee that buyers’ information will not be disclosed, sold, or shared with any third party or advertising agency.

Payment Security:

All payment gateways employed by eCustom Patches are highly encrypted and secured. This ensures that payment details entered by the buyer remain confidential and are not accessible to us.

Non-Storage of Payment Information:

We do not store any payment information provided by buyers. Once the transaction is processed, the payment details are not retained by eCustom Patches.

eCustom Patches holds confidentiality and privacy policy in high regard, ensuring that our buyers’ information is handled with the utmost care and security.

Privacy Policy: Your Data, Our Commitment

At eCustom Patches, safeguarding your privacy is our top priority. We understand the importance of protecting your personal and financial information, and our Privacy Policy is designed to ensure your data remains secure. This comprehensive policy outlines how we collect, use, and protect your information while providing you with a seamless and secure experience.


1. Information We Collect

To process your orders efficiently and improve your user experience, we collect specific data, including:

  • Personal Information: Name, address, email, and phone number for order processing and communication.
  • Payment Information: Credit/debit card details or other payment methods (secured by encryption).
  • Browsing Data: Information about how you interact with our website, including IP address, device type, and pages viewed.

We only collect the data necessary to enhance your experience and fulfill your requests.


2. How We Use Your Information

The data we collect is used for the following purposes:

  • Order Processing: To fulfill your custom patches orders quickly and accurately.
  • Customer Support: To address inquiries, complaints, or feedback.
  • Marketing: With your consent, we send updates about promotions, offers, and new products.
  • Website Optimization: Analyzing browsing patterns helps us enhance user experience and functionality.

Your data will never be sold or shared with third parties for unauthorized purposes.


3. Protecting Your Data

We implement advanced security measures to protect your information, including:

  • Encryption: All sensitive data, including payment details, is encrypted using industry-standard protocols.
  • Secure Servers: Our servers are protected by firewalls and regularly updated security software.
  • Restricted Access: Only authorized personnel have access to your personal data.

Your trust is our priority, and we are committed to keeping your information safe.


4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences and login details.
  • Provide personalized product recommendations.
  • Track website performance and analyze user behavior.

You have the option to disable cookies in your browser settings, but doing so may affect the functionality of certain features on our site.


5. Third-Party Services

To provide seamless service, we may work with third-party providers, such as payment processors and shipping companies. These partners are obligated to adhere to strict data protection standards and only use your information for the intended purposes.

We ensure that your data is handled responsibly, even when working with external partners.


6. Your Rights

We respect your rights regarding your personal information. You have the right to:

  • Access: Request a copy of the data we hold about you.
  • Correct: Update or correct inaccurate information.
  • Delete: Request the deletion of your data, subject to legal or contractual obligations.
  • Withdraw Consent: Opt out of marketing communications at any time.

To exercise these rights, simply contact our support team.


7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or store personal information from children.


8. Updates to Our Privacy Policy

We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically to stay informed about how we protect your information.


9. Why Our Privacy Policy Matters

Your trust is essential to us, and our Privacy Policy demonstrates our commitment to transparency and accountability. Here’s why eCustom Patches stands out:

  • Customer-Centric Approach: Your satisfaction is at the core of everything we do.
  • Data Security Expertise: We use cutting-edge technology to protect your information.
  • Ethical Practices: We value your privacy and never misuse your data.

When you choose eCustom Patches, you can shop with confidence, knowing your information is in safe hands.


10. Contact Us

If you have any questions or concerns about our Privacy Policy, feel free to contact us at any time. Our support team is available to assist you and ensure your experience with us is positive.

Privacy Policy