Our goal is to ensure that your interaction with us is seamless and pleasurable while also assisting you in locating the information you require.
The order placing process is quite simple as the only thing you must do is go the website and pick up the patch you want to personalize in the selection list. Then take you pick of designing and uploading your jersey, logo, choose the size and shape and select the quantity, you're done. We offer our customers smart ordering process that makes the whole creativity of your custom patch simple.
What sets us aside is the exceptional quality of our patches coupled with the broad array of customizing options that include unique shapes and sizes, varied colors, plus backing material. Furthermore, there are embroidered, woven, and PVC flexibility to allow you just to pick which are appropriate for your specific needs.
We got a minimum order quantity differentiated from each other based on the type and size of your patches. But please know that we are flexible to small orders of only a few patches, and those sized hundreds for very big projects.
We, indeed, give you the opportunity of getting an equipment sample if you wish before placing an order for lots of patches. This is an excellent opportunity to observe the quality and design of patches before committing to a full for order, and in the event any modifications are needed, we can apply them here.
We assure you of several discount options for bulk purchase quantity-wise and depending upon the level of complexity of the patches. The more PDF patches that you buy your discount will be even greater. For a customized quote and to meet your own demands contact our sales team at your convenience.
The types of backing available for custom patches are customizable including iron on, Velcro, adhesive, or sew on backings. When you buy the sticker from us, you can select the gooseneck that works best for your specific application and needs during the ordering process.
The turnaround of your order may require longer time if you have a complex design, or you have ordered in large quantity. In most of the cases the orders are handled and dispatched within the period of 1 to 1 ½ weeks following the approval process.
You will get order fulfillment details and tracking information through a confirmatory email once your item is shipped. This info has the quite noble feature that it enables your ability to track the progress of your order together with the possibility of following the status of your order until you see it at your home.
Yes, of course, we are aware that it is necessary to assure the delivery of some orders on time. If you are in an area that is located a long way from our warehouse, or if you need your order quickly, then we can offer you an extra cost for expedited delivery. If you are looking for rush service orders, feel free to approach our customer support team for the same.
For custom designs, we accept several file types: JPEG, PNG, PDF, AI, and EPS. Please contact our design team for help if you're not sure if your file format is compatible.
It might not be able to make the modifications once your design has been submitted and the production process has started. But if you see any errors or discrepancies in your design, please get in touch with us right away, and we'll do our best to fulfil your request.
Our custom patches are the ones we are most proud of, and we do our level best to ensure your satisfaction beyond measure. If you are not 100% satisfied with your patches for any reason within the first 30 days from when you received them, please contact us for further arrangements, which will be sorted out whether it's a replacement, refund, or exchange.
At eCustom Patches, we understand that when it comes to custom patches, you may have questions. To ensure your experience is smooth and hassle-free, we’ve compiled a list of Frequently Asked Questions FAQ’s to help you navigate the process of ordering custom patches. Whether you’re a first-time customer or a seasoned pro, this guide will provide the answers you need.
Custom patches are embroidered or woven designs that are made to your exact specifications. They can be applied to clothing, bags, hats, and other fabric-based items. These patches are used for branding, team uniforms, personal expression, or as collectible items. At eCustom Patches, we specialize in creating custom patches that reflect your unique style and needs.
Ordering your custom patches from eCustom Patches is easy! Here’s how it works:
We offer a variety of custom patch types to suit your needs:
Each type has its unique features, and our team will help you choose the best one based on your design and application needs.
The minimum order quantity (MOQ) for custom patches varies depending on the patch type and size. However, at eCustom Patches, we strive to keep our MOQ as low as possible so that small orders are welcomed. Whether you need just a few patches or hundreds, we can accommodate your needs.
Choosing the right size for your custom patches is crucial for both aesthetics and functionality. When placing your order, you can specify the size you want. For logos or text, we recommend a size large enough to ensure legibility but not too big that it overwhelms the garment. If you’re unsure, our design team is happy to offer guidance on the best size for your design.
We use high-quality materials to ensure that your patches are durable and look great. Our materials include:
The production time for custom patches typically ranges from 7 to 14 days. However, this can vary depending on the complexity of the design and order volume. We always strive to deliver on time and keep you updated throughout the process. If you need your patches sooner, expedited options are available.
The cost of custom patches depends on various factors such as:
To get an accurate estimate, use our Free Instant Quote tool. Simply input your design details, and we’ll provide you with a personalized quote.
Yes, we offer bulk pricing for large orders. The more patches you order, the lower the price per patch. Whether you need patches for a sports team, corporate event, or promotional giveaway, we offer discounts for bulk orders.
Absolutely! If you have an idea but don’t have the artwork ready, our design team can help. We offer free design assistance and will work with you to create a patch that matches your vision. If you already have a design, simply upload it, and we’ll take care of the rest.
We stand behind the quality of our patches. If there are any defects in your order, please contact us within 30 days of receiving your patches, and we’ll resolve the issue. We want you to be completely satisfied with your custom patches.
Yes, we offer rush orders for urgent needs. Depending on availability and complexity, we can speed up the production and shipping process. Please contact us directly to discuss your rush order needs and timelines.
Experience hassle-free revisions ensuring your satisfaction with every custom creation.
Unlock budget-friendly options without compromising quality in our tailored patch solutions.
Receive dedicated assistance from our knowledgeable team, guiding you through customization.
Seamlessly complete transactions with secure online payment options for your convenience.
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